We're truly sorry to hear that you've had repeated issues with our products. This is certainly not the experience we want for our customers. We are currently working closely with the manufacturer to address the durability concerns you've raised.
Please reach out to our customer service teamso we can arrange a replacement for you right away. We sincerely apologize for the inconvenience and understand how frustrating this must be. Your feedback is incredibly important to us, and we're committed to making this right.
Thank you for giving us the opportunity to resolve this.